SIA Security Supervisor Course

Completing this course successfully fulfills one of the key requirements for a door supervisor to apply for their licence.

About the course

The Level 2 Award in Working as a Door Supervisor within the Private Security Industry, including Physical Intervention, is a nationally recognized qualification accredited by the SIA. Successfully completing this course satisfies one of the key requirements for applying for a door supervisor licence. To obtain an SIA licence, you must demonstrate that you have been trained to the required standard and hold the appropriate qualifications. Earning a door supervision licence involves completing a four-part training course and passing four corresponding exams.

What will you learn

Our Door Supervision Course equips learners with the essential knowledge and practical skills required to work professionally as a door supervisor. This all-inclusive training program covers key areas including legal responsibilities, conflict resolution, customer service, and emergency response procedures. Upon successful completion, participants will hold the qualifications needed to apply for a door supervisor licence and embark on a fulfilling career in the security sector.

Introduction to Door Supervision

Legislation and Security Industry Authority (SIA) Requirements

Conflict Management and Physical Intervention

Course content

Upon completion of the Door Supervision Course, students will possess a strong understanding of the duties and expectations associated with the role of a door supervisor.

  • Introduction to the duties and responsibilities of a door supervisor

  • Knowledge of legal obligations and licensing criteria

  • Developing professionalism, ethical conduct, and customer service abilitie

  • Awareness of key laws and regulatory frameworks

  • Insight into the functions and responsibilities of the Security Industry Authority (SIA)

  • Overview of licensing criteria and the application procedure

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  • Techniques for resolving conflicts and applying de-escalation strategies

  • Awareness of personal safety and mastering effective communication

  • Training in physical intervention methods to handle difficult situations

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  • Methods for performing thorough and effective searches

  • Proper usage of security tools, including metal detectors and CCTV systems

  • Ensuring the safety and security of the environment

About this course:
Level

2

Duration:

6 Days

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