Door Supervisor Top-Up (SIA) Course

Level 2: Security Guard Course is required if you want to obtain the SIA Door Supervisor License

About the course

The Level 2: Security Guarding (SIA) Course is structured to equip individuals with the essential skills and knowledge required to work effectively as professional security guards. This all-inclusive training program covers key areas such as the duties and responsibilities of a security guard, effective communication techniques, incident response, and emergency management procedures.

What will you learn

Upon successful completion of this course, learners will obtain a nationally recognized qualification that allows them to apply for a Security Industry Authority (SIA) license, opening the door to a fulfilling and professional career in the security sector.

Introduction to Security Guarding

Communication and Customer Service Skills

Health and Safety in the Workplace

Course content

By completing the Level 2: Security Guarding (SIA) Course, learners will acquire the fundamental skills and knowledge necessary to perform effectively as professional security guards. The course equips them with strong communication abilities, practical incident management strategies, and the competence to uphold a safe and secure environment.

  • Overview of the role and responsibilities of a security guard
  • Understanding legal requirements and codes of practice
  • Roles within the security industry and career opportunities
  • Effective communication techniques for interacting with the public and colleagues
  • Conflict resolution and de-escalation strategies
  • Providing exceptional customer service in a security setting
  • Understanding health and safety regulations and their application in a security environment
  • Identifying potential hazards and implementing control measures
  • Emergency procedures and evacuation protocols
  • Techniques for controlling access to premises and maintaining security
  • Identifying suspicious behavior and responding appropriately
  • Incident reporting, documentation, and management
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guard in black uniform holding walkie-talkie and looking away
About this course:
Level

2

Duration:

6 Days

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